Merchant Terms

Last updated: 5 July 2026

Operator: VikVek Tmi (Business ID 2879117-4), trading as "Booking Portal" (the "Platform", "we", "us"). These Merchant Terms govern the relationship between the Platform and a business ("you", the "Business") that offers services through it. They apply in addition to the Acceptable Use Policy and Privacy Policy.

1. Scope

We provide a software booking and payment-collection platform. You use it to publish services, take bookings and receive payouts. We do not provide the services you sell and are not a party to the contract between you and your customers.

2. Eligibility and account

You must be a lawfully registered business with a valid Finnish Business ID (Y-tunnus) and provide accurate registration details. New applications are reviewed before activation, including anti-money-laundering checks. You are responsible for the accuracy of the information you publish.

3. Plans and fees

The free plan carries a 10% commission per booking. The premium plan carries a 5% commission and a monthly fee of 50 €. A 3% card-processing charge applies to online payments. Per-company rates may be agreed and, where agreed, override these defaults. Fees are stated in accordance with applicable VAT rules.

4. Payments and payouts

We collect customer payments on your behalf into a per-booking ledger, deduct applicable commission and charges, and pay out the net balance. Payouts run on a regular cycle (typically the 1st and 16th of each month), with an optional fast-track payout for a fee. Each payout is accompanied by a self-billing settlement statement.

5. Subscription billing

Premium is billed by invoice one calendar month at a time. Unpaid invoices are subject to reminders and a grace period; continued non-payment downgrades the account to the free plan and freezes premium-only configuration. You may cancel to take effect at the end of the current period.

6. Your obligations

You must honour bookings made through the Platform, deliver services lawfully and safely, respect your customers' statutory rights, and handle your own taxes, VAT, invoicing and regulatory reporting. You must keep your business and payout details up to date.

7. Acceptable use

Your use of the Platform, and all content you publish, must comply with the Acceptable Use Policy. Steering customers off-platform to avoid commission, and manipulating reviews, are prohibited.

8. Suspension and termination

We may suspend or terminate an account that breaches these terms, the Acceptable Use Policy or applicable law, or where required for legal or risk reasons. A suspended business may appeal through the in-app appeal process.

9. Liability and indemnity

To the extent permitted by law our liability is limited and the Platform is provided "as is". You indemnify us against claims arising from the services you provide or from your breach of these terms.

10. Data protection

For your own customers' personal data you are the data controller; we act as a processor for booking data handled through the Platform and process data as described in the Privacy Policy.

11. Changes

We may update these terms; the current version is always published here with the "last updated" date shown above.

12. Governing law and disputes

These terms are governed by Finnish law. Disputes between the Platform and a business are subject to the exclusive jurisdiction of the Helsinki District Court (Helsingin käräjäoikeus).

13. Contact

VikVek Tmi. Contact details are available on the service front page.